How to contact us

Picture of wheelchair iconPicture of eye iconPicture of hand iconPicture of lips iconPicture of ear icon with T

Opening hours:
Monday - Friday 8am - 10pm
Saturday & Sunday 8am - 8pm.

You can contact us in a number of ways:
Contact method Cost of call/message
Voice 122 free from your T-Mobile phone or free on 08081 211 122
Textphone free on 08081 219 783
Fax on 0845 412 4412 (calls charged at local toll rates)
Text message on 07956 569 838 (free from any T-Mobile phone)
Email us by completing our contact disability services email message form
RNID TypeTalk™ Use RNID Typetalk™ via BT Relay Assist service on 0870 240 9598 (text) & 0870 240 5152 (voice)

When using your phone abroad
Available 24 hours a day, 365 days a year

Pay monthly customers

Dial 150 from your mobile or +44 7953 966 150 (roaming rates apply)

Pay as you go customers

Dial 150 from your mobile using a direct dial network or #33*1234# (roaming rates apply)